Calabrio WFM MyTime is an interactive application designed for users of the Calabrio WFM solution to effectively manage their work schedules. It is compatible with both Cloud and On-Premise installations, providing users with the flexibility to access and manage their schedules anytime and anywhere.
The app offers a user-friendly interface that allows users to view their schedules on a daily, weekly, or monthly basis. The clear and simple pages make it easy to identify key activities throughout the day, such as lunch breaks, finishing times, and overtime hours. Additionally, users can also access team members' schedules, facilitating seamless coordination for meetings and other collaborative activities.
Calabrio WFM MyTime offers advanced features that enable users to conveniently notify absences due to sickness, request vacations, and check the status of their requests. The app also allows users to set their availability and arrange shift trades effortlessly. This is particularly beneficial for part-time workers like students who require flexible work schedules. With just a few taps, users can easily adapt their working hours to suit their lifestyle, saving both agents and supervisors valuable time. Furthermore, notifications and messages can be quickly viewed, ensuring users are promptly informed of any changes.
Please Note: Prior to using this app, it is essential for a customer's IT department to grant agents access to MyTime from the Internet.
Overview
Calabrio WFM MyTime is a Freeware software in the category Business developed by Calabrio AB.
The latest version of Calabrio WFM MyTime is 1.3.9, released on 01/01/2024. It was initially added to our database on 01/01/2024.
Calabrio WFM MyTime runs on the following operating systems: Android/iOS.
Users of Calabrio WFM MyTime gave it a rating of 2 out of 5 stars.
Pros
- Offers advanced forecasting and scheduling capabilities for workforce management.
- Provides real-time monitoring and adherence tools to help optimize agent performance.
- Integrates with various communication channels and third-party software for a seamless user experience.
- Features robust reporting and analytics tools to track key performance indicators and make data-driven decisions.
- Offers scalability to accommodate growing businesses and changing needs.
Cons
- Can have a steep learning curve for new users due to its advanced features and customization options.
- May require additional time and resources for implementation and training to maximize its potential.
- The pricing structure may be more suitable for enterprise-level organizations with larger budgets.
Screenshots (Click to view larger)
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